Terms

These terms cover purchases from BRUTAL at https://wearbrutal.com. BRUTAL is a clothing line by Elara, operated from Dublin, Ireland. By placing an order you agree to these terms.

Orders, pre-orders and payment

Every piece is made to order. Until a Stripe account is connected to this site, checkout is a pre-order reservation: you send us your bag, your name, your email, your shipping country and your sizes. We store that order and email you a secure payment link before we make the pieces and before they ship. We never ask for card details on our own form.

When Stripe is switched on, you will pay on Stripe's checkout page at the time of order. A contract is formed when we accept your paid order, which we will confirm by email. We may refuse or cancel an order if we cannot make it, if there is an obvious pricing error, or if we reasonably suspect fraud — if we have taken payment, we will refund it.

Prices

Prices are in euro and include Irish VAT at 23% where it applies. The launch code LAUNCH15 takes 15% off the merchandise total, before shipping. Shipping is extra, as set out on the shipping page. We can change prices at any time; the price at checkout is the price you pay.

Lead time

Made to order, ships in 7–14 days after payment, then courier transit. That is a normal timeframe, not a guaranteed delivery date. If we are going to miss it by a wide margin, we will write to you.

Returns and cancellation

Set out in full on the returns page. 30 days, unworn, with tags. Underwear only with the hygiene seal intact. EU and UK customers also have a 14-day cancellation right, with the usual exception for goods made to specification once production has started, and no exception for faulty goods.

Our liability

Nothing here limits your legal rights as a consumer, or our liability for death or personal injury caused by negligence, or for fraud. Beyond that, we are not liable for indirect losses, and our total liability for a given order is limited to the amount you paid for it.

The site

Photographs show the design of the pieces. Because they are made to order, small differences in colour, trim or finish can happen. Do not rely on this site for any purpose other than shopping BRUTAL. Irish law applies, and the Irish courts have jurisdiction, without affecting any mandatory consumer rights you have in your own country.

Questions: write to us from the email on your order, or join the waitlist on the home page and say you need a reply.

Last updated 12 November 2026.